PTA Benchmarking Report Highlights Zong’s Performance in National 4G Metrics for Q2 2026
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The Pakistan Telecommunication Authority (PTA), in collaboration with global analytics firm Opensignal, has released its Mobile Network Experience Benchmarking Report for the second quarter of 2026. Based on 90 days of crowdsourced data collected across 20 cities, the assessment evaluates key technical indicators, including throughput, network availability and application performance, across national mobile operators.
Among the operators evaluated, Zong recorded top placement across multiple core parameters at the national level. In national broadband performance metrics, Zong led in average 4G download speed, reaching 18.55 Mbps, compared to Jazz at 17.61 Mbps, Ufone at 12.82 Mbps, and Telenor at 7.50 Mbps. For uplink capacity, Zong registered a national average upload speed of 7.81 Mbps, ahead of Jazz at 6.26 Mbps, Ufone at 4.42 Mbps, and Telenor at 2.82 Mbps.
Beyond raw throughput, the benchmarking framework evaluated real-world application metrics to assess service consistency and user experience. Zong achieved a lead network availability rating of 96.59 percent, reflecting the proportion of time users maintained active connections to a mobile data network. The operator also recorded the highest national score in video streaming capabilities at 41.66, while placing second nationally in real-time multiplayer games experience with a score of 47.28.
City-level telemetry further detailed regional performance across specific commercial and industrial centers. Zong maintained leading scores across all five performance categories in Lahore, Multan, Gujranwala, and Sialkot. In Karachi, the operator recorded top metrics for download speed, upload speed, and network availability, while also logging the fastest regional download rates in Skardu, Muzaffarabad, and Mirpur.
The report’s findings are based on crowdsourced telemetry gathered from operational smartphones during daily usage across indoor and outdoor environments, spanning both peak and off-peak hours. The regulatory body noted that this dynamic monitoring approach reflects real-world user experience rather than controlled testing environments, distinguishing it from conventional Quality of Service surveys and drive tests. The PTA also included preliminary telemetry on early 5G deployments, noting that current data points remain indicative rather than representative of nationwide capability due to limited network coverage and handset adoption.
